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After Sales Service

Comprehensive and fast customer care

Our worldwide MULTIVAC service network provides you with comprehensive services – from preventative and reactive service work to individually tailored modernisation measures, including service work in emergencies.

Servicing

The extensive maintenance service provided by MULTIVAC guarantees maximum performance and flexibility of your packaging solution. Services cover preventive maintenance and unplanned service work. 

Overhauling

To counteract the natural wear that affects individual modules and to do justice to current market requirements, MULTIVAC carries out the required overhauls of your packaging machine.

Spare Parts

The worldwide MULTIVAC service network guarantees a comprehensive supply of original spare parts for all machines installed – ensuring maximum performance and availability of the machines.

Retrofitting

In order to master new tasks and market requirements, existing packaging equipment can be converted or upgraded by MULTIVAC Retrofitting™. This allows you to continue competitive production with existing equipment.